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AP, AR, and payments

SAP Concur

SAP Concur puts travel, expense, and invoice management on one platform with per-report pricing and unlimited users.

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Overview

SAP Concur gives accounting firms a way to recommend one platform for clients that book travel, file expenses, and pay invoices. The vendor says it serves 92 million users and works with widely used accounting software. For a firm managing many clients, an important detail is that pricing is per expense report with unlimited users. That can make the tool attractive when a client has a lot of employees who submit expenses occasionally rather than a few people filing every week.

The product line has three tiers. Base starts at $7 per report and covers core expense entry. Plus starts at $11 per report and adds ExpenseIt for receipt capture, a user support desk, and stronger reporting. Premium uses custom pricing and brings in travel booking and intelligence tools. The vendor notes that the price varies with monthly commitment, and a demo is available. No free trial is stated on the pricing page.

One area where SAP Concur has drawn attention is receipt auditing. The vendor's blog describes Concur Verify as an AI-powered auditing tool that checks policy before reimbursement. In a December 2025 vendor blog post, Verify flagged about 1 percent of reviewed receipts as potentially AI-generated, with a detection rate roughly 18 times higher than their earlier checks. Intelligent Audit and Detect are two other audit features in the platform.

SAP Concur works with QuickBooks, Xero, NetSuite, and SAP's own ERP and S/4HANA products. The vendor says there are more than 300 connectors and partner apps. The mobile app, SAP Concur, is available on the App Store. For a client already on SAP, putting travel and expense data in the same system can reduce manual entry and make month-end reconciliation easier for the firm.

Joule AI agents are a newer part of the platform. A Booking Agent handles travel arrangements, and a Receipt Analysis Agent works with ExpenseIt to read receipts automatically. An Expense Report Validation Agent and a Meeting Planning Agent were announced for 2026.

Firms should weigh the per-report pricing against actual client behavior. A client with a handful of reports per month may find Plus or Premium unnecessary. But a client with many travelers and a steady flow of receipts may find the $7 or $11 per report cost manageable. The unlimited-user structure means clients do not need to assign a set number of login seats.

Key facts

Starting price
$7 per month
Pricing model
Per transaction
Free trial
No
Free tier
No
Deployment
Cloud, Mobile
Geography
Global
Security
ISO 27001, ISO 22301, SOC 1 Type 2, SOC 2 Type 2, PCI DSS Level 1, FedRAMP Authorized
Works with
QuickBooks, Xero, NetSuite, SAP
Last checked
2026-10-27

Pros and Cons

Pros

  • Firms serving clients with many employees who submit expenses occasionally.
  • Clients already running SAP or S/4HANA who want travel, expense, and invoice data in one view.
  • Growing businesses that need travel booking plus expense and invoice tools from a single vendor.

Cons

  • Practices wanting a free plan for clients; SAP Concur starts with a per-report fee and no stated free tier.
  • Very small clients with few expense reports who prefer a flat monthly price over per-report costs.
  • Firms needing travel booking on the entry-level plan; travel tools sit in the custom-priced Premium tier.

Pricing

TierPriceBillingFeatures
Base$7Per expense report, unlimited usersFrom $7 per expense report with unlimited users. Covers core Concur Expense needs for smaller businesses.
Plus$11Per expense report, unlimited usersFrom $11 per report, adds ExpenseIt receipt capture, a user support desk, and enhanced reporting.
PremiumCustomCustomCustom pricing adds Concur Travel, intelligence tools, and more.
Full SAP Concur pricing breakdown, with plan-by-plan sources

Compare SAP Concur head to head

Side by side on pricing, integrations and fit, from the same checked records as this page.

Frequently asked questions

What is SAP Concur?
SAP Concur is cloud-based software that handles travel, expense, and invoice management in one view. The vendor says it serves 92 million users across 19 country sites and has been in business for 30 years, part of SAP since December 2014.
How much does SAP Concur cost?
Pricing is per expense report. The Base tier starts at $7 per report with unlimited users. Plus starts at $11 per report and adds receipt capture, support, and reporting. Premium has custom pricing. The vendor notes the price varies with monthly commitment. A demo is offered; no free trial is stated.
Does SAP Concur detect AI-generated receipts?
Yes, the vendor says its Concur Verify tool flagged about 1% of reviewed receipts as potentially AI-generated, with a detection rate roughly 18 times higher than earlier checks. Concur Verify is part of the audit features that check policy before reimbursement.
What does SAP Concur work with?
It works with QuickBooks, Xero, NetSuite, SAP ERP, and S/4HANA. The vendor claims more than 300 connectors and partner apps. A mobile app is available on the App Store for expense capture on the go.
Is SAP Concur for small businesses?
The Base tier is positioned by the vendor for smaller businesses with basic expense reporting needs. It offers unlimited users and per-report pricing from $7. Larger or travel-heavy clients may need Plus or Premium.
What do SAP Concur's Joule AI agents do?
Joule agents automate specific tasks. The Booking Agent handles travel arrangements within Concur Travel. The Receipt Analysis Agent works with ExpenseIt to read receipts. An Expense Report Validation Agent and Meeting Planning Agent were announced for 2026, according to the vendor.

User reviews

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